A brand worthy of the business you’ve built

Brandhearted is a bold brand consultancy for businesses who want to reassert themselves. We look at how far you’ve come and refine your voice and image to make it clear to customers where you’re headed. Let’s make your point of difference stand out so you can keep growing.

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Brandhearted

DEFINE. ELEVATE. IMPACT.

What we do: make your value visible

Perhaps you're pitching to investors, or launching in a new market, or everyone on your team describes the who, why and how of what you do differently. You need clarity and consistency.

We’re here to help you reset. By developing a more distinctive look and feel, we’ll reveal the value of your brand. Backed up by a strategy that analyses your motivation, your intentions, your point of difference, your audience and your competitors, we’ll roll out key messaging and design that makes your business easier to understand.

Brandhearted be understood

Be understood

 Make it easy for customers to weigh up what you’re offering.

Brandhearted be recognised

Be recognised

Make it easy for customers to identify with you.

Brandhearted be chosen

Be chosen

Raise perceived value, compete less on price and create stronger conditions for growth.

A stronger brand does not create your value. It brings that value clearly to the surface.

When strategy, messaging and design work together, your business becomes easier to understand, recognise and choose. And when your value is clear, you can speak with confidence, capture loyal customers, and build better customer relationships along the way.

Build recognition. Raise perceived value. Support commercial growth.

How we do it: The Brandhearted Way

The heart of a lot of businesses doesn’t align with how they appear to the public. We smooth out that mismatch. Our three-part methodology for building your brand begins with research and ends where thoughtful strategy, messaging and design intersect to create a strong framework that springboards all your future communications. 

We always remember that the customer comes first. The best way to make you feel seen is for us to get inside the head of your customer and position your brand around what they want to hear, not just what you want to say. So we’ll help you sift through what content remains internal and what to share externally.

Brandhearted Define

DEFINE

Strategy provides direction

We clarify what the business stands for, who it serves and what makes it worth choosing.

Brandhearted Elevate

ELEVATE

Messaging gives it voice

We turn that understanding into clear positioning and language your team can use with confidence.

Brandhearted Impact

IMPACT

Design makes it visible

We create the identity, tools and applications that bring the brand consistently to life.

Find out more about the process

Senior international experience, personally delivered.

Our team is made up of people who not only know their stuff, but care deeply about making it easier to communicate, so brands can find their ideal customers. Our strategists, writers and designers have worked in international agencies, for businesses across the world, in many different market places. We don’t specialise in a particular industry - we specialise in researching what makes you and your customer tick and creating that connection.

We have decades of experience in the UK, Europe, Middle East, Asia and Australia, but we apply our knowledge locally so your customers feel like 1 in a million, not 1 of millions.

Global perspective, local knowledge

The people you meet are the people who lead and deliver the work. No junior handovers, no distance between thinking and execution.

Responsive and personable service

Strategy, messaging and design developed with client consultation, and informed advice from beginning to end.

One connected team

Meet our team

We back the businesses we believe in

We’re selective about who we work with. We’re drawn to founders and leaders with purpose, drive, belief and real ambition for what they’re building. When we take one on, we commit fully.

We don’t advise from a distance. We champion you and your business as if it were our own, helping you reach the level you’re aiming for and making sure your brand proves it.

Our belief is that the businesses that stand out aren’t the loudest; they’re the clearest. We are here to make you look, feel and sound like crystal.

Brandhearted We back the business we belive in
See who we’ve worked with

Check out our portfolio

  • A clear blue sky with a city skyline in the distance, tall palm trees in the foreground, and a black logo in the center that reads 'LA LA LAND CREATIVE'.
  • LaLaLand Creative brand guideline
  • Multiple copies of a colorful business card with a pink, brown, black, and white abstract background. The card has the name 'Jane Smith' in pink, with the title 'Creative Director' below in black. It provides contact information, including a phone number, email, and mailing address in Los Angeles, California. The card also features social media and website links at the bottom.
  • Three performers balancing in a human formation outdoors against a blue sky with some clouds, with the words 'Circus Dance Theatre' and the abbreviation 'ARC' overlaid.
  • Arc Circus
  • Logo of Intagulf Travel Retail with a light blue background and dark blue text.
  • A collection of five brochures or informational panels with a focus on service standards, carbon neutrality, and quality service. The panels feature images of wine glasses, shelves of wine bottles, trees, a store or wine cellar, and a glass of champagne. The designs are modern with geometric shapes, using a color palette of teal, orange, white, and black.
  • The Power Within
  • Three smartphones displaying Instagram profiles and posts related to coaching, confidence, leadership, and personal development, with a logo reading 'The Power Within'
  • A presentation slide deck with colorful graphics and text. The slides include a brand toolkit, mission statement, brand icon, and values, with images of people, a peacock, and various icons.
  • Logo for Global Legal Services with a mountain-like symbol and the text 'GLOBAL LEGAL SERVICES' on a dark background.
  • Logo for the World Lightweight Rowing Alliance with white text and colorful diagonal lines on a black background.
  • Black women's athletic t-shirt with blue gradient sleeves and a design of blue, purple, and teal lines, featuring the World Lightweight Rowing Alliance logo.
  • Logo for the Iraq Children Foundation with the text in white and three colorful dots above some letters, set against a dark teal background.
  • Yellow background with white abstract shapes and the text 'Iraq Children Foundation' in the center.
  • Baby onesie with the words 'Petite Dreamers' and a dreamcatcher design, black pants, black shoes, and wooden toys on a light-colored surface.
  • A laptop and smartphone displaying branding and social media content for 'petite dreamers,' a company focused on sleep tips and support for babies and parents. The laptop screen shows presentation slides with branding elements in pastel purple and blue, while the phone displays a grid layout of social media posts featuring images of babies, children, and parents.
  • A young girl in a yellow floral dress reaching up to hang or adjust a framed picture of a whimsical forest scene with animals and trees on a white wall.
  • A young girl with two buns in her hair stands with her back facing the camera, looking at a framed illustration of a mermaid on a white wall. The room has large windows with greenery outside, a woven circular rug, and a wicker chair with striped pillows.
  • A person holding a smartphone displaying a translation app with options to communicate, translate, relate, and learn, with a photo of people embracing with a tower in the background.
  • Person holding a laptop displaying a motivational quote with two young men in white shirts, colorful powder in the background, and a row of app icons at the bottom.
  • Skin Territory Logo Design
  • Brand Strategy & Design
  • Close-up of a woman's face with sunlight and shadows creating a pattern on her skin. The image has the text 'Skin Territory' at the bottom.
  • Two website screens side by side for a cycling coaching service. The left screen features a cyclist crossing a finish line, with headings about personalized training and performance. The right screen shows a cyclist on a rural road, with text about preparing for challenges, starting from your current level, and coaching programs.
  • An advertisement for cycling coaching featuring a cyclist in motion on a road with a blurred background, and another section with text about performance coaching services.
  • We are Well Women
  • A collage of images and text panels promoting a women-centered podcast or event, with a smartphone displaying a pink-themed episode about healing disordered eating hosted by Jodie Bees and Natalie K Douglas, along with images of people, nature, and inspirational quotes.
Explore our case studies
An abstract gradient background with shades of pink and purple.

What our clients say

  • A professional man in a gray suit and blue tie smiling, with a blurred background.

    "Working with the team at Brandhearted has genuinely changed the trajectory of my business – and, honestly, me. I came in hoping to build a brand that could stand the test of time, something that would still feel true decades from now. What I didn’t expect was how deeply they would help us uncover our voice – a voice I always felt but could never articulate on my own. The process was transformative. Watching my branding evolve into something bold, clear, and timeless felt like witnessing a piece of art come to life. I’m incredibly grateful for the care, insight, and brilliance they brought to every step. I recommend them wholeheartedly to any business that has outgrown who they used to be and is ready to step into who they’re meant to become."

    Yuya Ueda | Director | GoGetter | Australia

  • A woman with long blonde hair smiling, wearing a black sleeveless top, standing against a light-colored wall.

    "Before Brandhearted, I could do what I do; I just couldn't articulate it properly. My brand felt unclear, and our materials looked ok, but didn't quite reflect our high standards. Working with Brandhearted has been a game-changer for us. They are thoughtful, intelligent, and genuinely invested in their clients’ success. The process was surprising in how easy it was for her to scratch beyond the surface so quickly to really understand our brand essence and help us to see it more clearly.  The Blueprint for Brilliance has given us language to use every day in our materials, pitches, marketing and every client conversation. The visual toolkit transformed our materials into something world-class. If you're a business owner who suspects your brand isn't doing you justice, or if you’re struggling to articulate your brand, I highly (highly!) recommend reaching out to Brandhearted. They’ll help you find the clarity, confidence, and polish your brand deserves and help you enjoy the process."

    Rebecca Maxwell | Business Relationship Consultant | Perth WA

  • Close-up portrait of smiling woman with long dark hair in professional setting.

    "Our company had grown very quickly and our original brand proposition no longer reflected that growth, how we had evolved as a team and our unique working relationships with our clients. What had never changed were our core values and our mission when we first started the business. Brandhearted did a fantastic job of applying our core values to a differentiated and forward-focused fashion branding strategy. Sam and Nicky worked so well with our team at every level and challenged us to think differently about how we present ourselves to our industry, team members and clients. We are very happy with the results from this collaboration and look forward to our continued partnership with BrandHearted. "

    Amy Powers | CEO | LalaLand Creative | LA USA

  • Black and white close-up portrait of a young man with tousled hair looking into the camera.

    “The branding support at the inception of the company has truly inspired, motivated and guided us, and the brand identity and guidelines created have seriously elevated our business. Their ongoing work as our brand and creative consultants has been invaluable.”

    Robbie Curtis | Arc Circus | Australia

  • A woman with brown hair wearing glasses and a pink top, resting her chin on her hands, smiling softly.

    "Working with Sam and Nikki has been the best investment in myself and my business I have made to date. My new brand strategy and identity has given me the confidence to step into the new year and make the changes I needed to make to elevate my business to the next level. My clients never fail to mention just how much they love my branding; I think they love it nearly as much as I do!"

    Louise Duncan | Founder | Petite Dreamers | Singapore

  • Close-up of a smiling woman with dark hair tied back, against a beige background.

    “Enlisting BrandHearted was such a comforting experience. I arrived with a weak brand that I knew did not convey my true message, nor give any lasting visual impact on the world despite my passion for my cause. Nikki and Sam had an amazing ability to not only understand my mission and brand voice as deeply as me, but they also were able to bring the powerful story behind my brand to the surface with such impact. They are true brand storytellers! Highly recommend them.”

    Alys Maley | Etsy Profit Coach | Australia

  • A man in a suit and tie looking to the side.

    "Where some people see obstacles, we see opportunity. BrandHearted helped us think about our organisation and goals from a strategic standpoint, as well as creating a thoughtful design identity. The result; a fantastic response from all stakeholders."

    Thomas Muenzberg | Global Legal Services | USA

  • Close-up of a smiling woman with shoulder-length brown hair and a patterned scarf.

    “Wow, what a dream team! If you’re looking to start your own business and need help with branding, brand personality, tone of voice, etc, this team is the ONLY way to go! Each team member has their own unique superpowers and will work thoroughly to produce something amazing, with meaning, that you will love. They’ve been really fun to work with and very supportive along the way. I would highly recommend them!”

    Angela Foulds | The Power Within | Singapore

    Brand design for Digital Collective Co. Australia

  • Headshot of a smiling man with short reddish hair, wearing a suit and tie, in an office setting.

    Amazing experience with the team who were able to completely bring to life our complicated branding requirements. A great company, fantastic people with the expertise and capability to appreciate the complexities and deliver.

    Ben Almond | CEO & Inventor | Tstreet Global | Australia

    Brand design for Digital Collective Co. Australia

Ready to turn your business into a brand?

Tell us about the business you’ve built and where you want to take it next.

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